📘 Complete guide for accommodations and rent a car: how to comply with SES. Accommodations without losing your head
What is SES. Accommodations and what does it imply legally?
Since the entry into force of the Royal Decree 933/2021, all owners and managers of tourist accommodation or car rental companies in Spain are bound by law To communicate to the State Security Forces and Bodies the information of each reservation or contract. This communication must be made through the official system SES.Hosting, managed by the Home Office.
🛑 Not optional: it is a legal obligation
Unlike the old manual file system or communications to the Civil Guard or National Police through Word or Excel templates, this new model centralizes and standardizes all management. Failure to use SES. Accommodations can lead to sanctions, even if you were already reporting data using other methods.
Who has to use it?
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Hotels and Hostels
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Rural houses and houses for tourist use
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Tourist apartments
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Campsites and hostels
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Vacation Rental Platforms
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Driverless car rental companies
When should you communicate the data?
According to the regulations, the communication must be made within a maximum period of 24 hours from:
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The Formalization of the reservation or contract
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The START OF THE SERVICE (check-in or delivery of the vehicle)
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The Cancellation of the service (if applicable)
In all cases, it must be done Through SES.accommodations.
How to sign up for SES. Lodgings and what you need to have prepared
Before you can send any communication, you need Register in the SES system of the Ministry of the Interior. This step may seem simple, but Many users report difficulties if they do not know the technical and legal requirements.
What do you need to register?
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Data of the establishment or company
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Identification document of the holder (DNI, NIE, CIF, passport)
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Tourist license or equivalent
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Fill out and sign the official pre-registration form (in PDF format)
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Attach the scanned documents and send them through the portal
What happens next?
Once sent, you will receive by mail the official credentials: A user, an initial password and a establishment code. This code is essential, since it identifies your accommodation or your rental office in all subsequent communications.
💡 Tip of Experts: Don't know how to complete the discharge or have you gotten stuck the process?
This is where our star service comes into play:
🧠 Expert Advisor in SES.Hospadajes
We take care of the whole process for you:
✅ We register you correctly
✅ We manage the documentation and send it
✅ We check that everything is correct to avoid rejections
✅ We explain how to start communicating your data step by step
✅ We respond to any technical or legal incident that arises
Types of communications in SES. Lodging and how to manage them without errors
Once you are registered and you have your username and establishment code, touch the most important thing: Communicate correctly each reservation or contract.
👇 What is communicated in SES.hospedajes?
Depending on the type of activity, you must send one of these 4 communications:
| type of communication | For whom does it apply? | What is sent? |
|---|---|---|
| traveler's party | Accommodations (hotels, rural houses, apartments, etc.) | Data of each guest upon arrival |
| lodging reservation | Optional for accommodation | advance data before the guest arrives |
| Rental contract | RENT A CAR | Customer data, vehicle and contract conditions |
| Vehicle reservation | RENT A CAR | similar to the previous one, but before delivering the vehicle |
⚠️ Important! All communication must be done within a maximum period of 24 hours from the corresponding event (reservation, arrival or cancellation).
How is communication made?
Exist two official channels According to the Ministry:
1. Manual communication from the web portal
You can access the platform and fill in the data by hand in a form for each traveler or contract. This option may seem simple, but:
❌ It's slow If you have many clients
❌ Does not save history (you can't check what was sent)
❌ Does not validate errors before sending
❌ You can't load templates or automate anything
2. XML or TXT file communication
The Ministry allows sending files with multiple records, but these must comply with a Strict structure and coding, like:
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.xml or .txt format
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Base64 encoding
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zip compression
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Validation against XSD schemes (specific structure)
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Shipment via the API platform or integration
And this is where Most users have problems. Just look at some frequent comments:
❓ “How is the XML created correctly?”
❓ “Why do I get an error if I already filled it all out?”
❓ “Where is the establishment code in the template?”
❓ “Do I have to communicate to minors?”
❓ “How do I indicate the data on the collection and return of the car?”
💻 Recommended solution: Our app seshospedajes.com
To avoid all these headaches, we have developed the More advanced and easy to use tool To manage your communications securely, legally and automated.
🧩 What does our app do for you?
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✅ Automatically generates the correct XML file for each type of communication
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✅ Validate the data before sending: names, documents, dates, etc.
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✅Automatically associate the establishment code
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✅ Allows you to import data from Excel or PreCheckin Online
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✅ Includes error control and preview per row
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✅ Shows you the history of what was sent
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✅ Compatible with accommodations and rent a car
🎯 Also, You can work without needing to understand a line of XML code.
💬 “You don't have to be a technician or expert manager: with our app, you do everything from a clear panel adapted to you.”
What else does our app offer?
✨ Multi-user access (ideal for agencies or managers)
✨ Future integration with NFC passport reading
✨ Sending of grouped communications
✨ Error preview per row (with colors and messages)
✨ Expert assistant to guide you step by step
Common mistakes and frequently asked questions (with real solution included)
Although the SES.accommodation system aims to facilitate data communication to the authorities, in practice many users encounter technical or legal difficulties that generate confusion, errors and waste of time. Here we solve the doubts more common… and how to avoid them easily using our app or advice.
❓ 1. What do I do if I am not getting the username and password after registration?
🔍 Frequent cause:
Submitting the PI-15 form or documentation has not been successfully validated. May be missing:
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The Tourist license of the City Council
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The copy of the DNI/NIE of the holder
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The signature in the PDF
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The address does not match the tourist register
✅ Our solution:
with our service Expert advice, we review all documentation before shipment to ensure there are no rejections. In addition, we do the follow-up directly with the URPA if there are any delays.
❓ 2. Why does the XML file give me an error?
🔍 Frequent cause:
The file does not comply with the Ministry's XSD scheme. Some typical errors are:
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The Document type Bad coded (NIF/NIE/PAS)
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Lack of surname2 Mandatory for NIF
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Badly written or lowercase fields
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Date of birth in wrong format
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Lack of the person's role (TI, CP, CS, VI)
✅ Our solution:
our app Automatically generates valid XML depending on the type of communication (travelers, rentals, etc.) and Validate each field before sending. It shows you the errors in red, per row, with clear messages and without you having to understand coding.
❓ 3. What if I have a minor without ID?
🔍 The regulations say:
Si el menor no tiene documento de identidad, no se le puede registrar con tipo de documento “NIF” ni “PAS”, pero Yes it must be included As part of the group, as long as you are accompanied by an older person with a link (mother, father, guardian, etc.).
✅ Our solution:
Our app automatically detects when a traveler is a minor and forces you to enter at least one adult with kinship, with automatic validation of the “kinship” field.
❓ 4. How is the pickup and return of the car encoded?
🔍 Typical Rent a Car Doubt:
It should include well establishment code or the full address. Many rejects come by sending “default address” or invalid default data.
✅ Our solution:
In our system, each rental agreement is generated with the full address of the pick-up and return point, and the app Guide you to complete it without errors, in addition to remembering the associated establishment code.
❓ 5. Can I send several contracts at a time?
✅ Yeah, and you should If you manage more than 1 guest or vehicle a day.
With the manual system of the ministry, you would have to introduce each client one by one. Our app allows you to:
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upload an excel with all contracts
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Generate the XML automatically
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Validate and send all in block
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Download the shipping voucher
❓ 6. Where do I see what I have already sent?
⚠️ The official system does not save history of what was sent. Once you send the data, You can't check them again. This can be a problem if you are asked by a client, the police or if you want to review a mistake.
✅ Our solution:
Our app saves everything you have sent. You have access to:
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Full communications history
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Shipping vouchers
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Filter by dates, customer or contract
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Forwarding or Forwarding Fixed if it was rejected
❓ 7. What if I do not send the data on time?
⛔ You are breaching the regulations. RD 933/2021 requires communication in less than 24 hours after entering or signing the contract. Sanctions can be economic or even criminal if there is recidivism or negligence.
✅ Our solution:
Our app sends Alerts and reminders automatic so that you do not pass any communication, and you can delegate the shipment to us if you contract the plan with assisted shipping.
Automate your communications in SES.Step-by-Step Hosting with our App
You already know what SES is. Accommodations, how to register and what are the most common mistakes. Now we are going to show you how our tool saves you hours of work y Avoid penalties, without having to deal with XML files or entering confused official portals.
🎯 No longer need to be a computer, legal manager or regulatory expert to comply with the law. With our app, you do everything from a single site, in minutes.
🧪 Example 1: Tourist accommodation that registers its guests
📍 REAL CASE: María manages a rural house with 4 rooms. Receive reservations through Booking and Airbnb.
What do you have to do legally?
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Collect the data of all guests staying.
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Communicate to SES.accommodations the passenger entrance part in less than 24 hours from their arrival.
How do you do it with our app?
🔁 Step by step:
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Receive the precheckin online:
From the app, it generates a link that sends its guests so that they can enter their data from their mobile (such as a digital advance checkin). -
Validate the information received:
The system shows you if there are errors (name missing, invalid document, etc.) with clear messages. -
Send with one click:
Once all the data is validated, press "Send to SES" and the official XML, signed and with voucher, is generated. -
Check the status:
You can see if it has been accepted, rejected or is pending, all from the control panel. -
Auto Saved History:
Never again will you have to find which customers you registered or when you did.
💡 Extra: You can upload an Excel if you prefer to register several guests manually or work with external reservations.
🚗 Example 2: Driverless car rental company
📍 REAL CASE: Alejandro manages a small fleet of vans in Tenerife. Before, he did everything by hand, but since RD 933/2021 entered, he was afraid of not complying.
What should you communicate?
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Signed rental agreement
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Data of the driver and the owner
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Vehicle data
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Place and time of collection and return
How do you do it with our app?
🚀 Step by step:
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Create a new contract:
Choose the vehicle, enter the registration, the dates, kilometers and select from a listing to the regular customer (or register it again). -
Validate the driving license:
Enter number, type and date of validity. The system warns if something is missing. -
Assigns pickup and drop-off:
You can choose between your already registered offices or write a new address. -
Generate and send the XML automatically:
The system does all the technical work: structure, coding, compression, validation, and send it to the Ministry. -
Full control from the panel:
You can see which lots have been shipped, which are pending and which ones were rejected (and instantly correct them).
🧠 What if you don't want to do anything technical yourself?
We offer you two ways of working:
| Mode | Ideal for… | Who does it? |
|---|---|---|
| 🧑💻 APP mode | Users who want full control from their panel | You, with our guided app |
| 🙋♂️ Delegation mode | Users who want to forget about the topic | we take care of everything |
📦 What does our solution include?
✔️ Guest registration or contracts
✔️ Automatic data validation
✔️ Valid XML files generation
✔️ Direct communication with the Ministry
✔️ Error management per row
✔️ Complete and safe history
✔️ Excel templates for mass import
✔️ Support by email or phone if you need
Why trust us? Comparison, testimonials and compelling reasons
We know that there are other solutions, templates, homemade tools or even attempts to do everything from the ministry's portal. But if you're reading this, you probably already know that the system Not designed with user comfort in mind. We do.
Here we explain why seshospedajes.es And our expert team are your best ally to comply with regulations without wasting time, energy or money.
📊 Clear and direct comparison
| Feature | SES Official Portal | Other tools | Our app seshospedajes.es |
|---|---|---|---|
| Manual shipping from web | ✅ | ✅ | ✅ |
| Management by XML file | Only if you generate it | ❌ or limited | ✅ Automatic |
| Error validation before sending | ❌ | ❌ | ✅ With clear messages per row |
| Import from Excel | ❌ | ❌ or basic | ✅ Own template and preview |
| Precheckin Online | ❌ | ❌ | ✅ With personalized link for the client |
| Specialized technical support | ❌ | Limited | ✅ Support by email, whatsapp and video call |
| Shipping history | ❌ | ❌ | ✅ With filters, searches and vouchers |
| Total delegation of the process | ❌ | ❌ | ✅ With our expert advisor service |
| Multiuser and multi-client | ❌ | ❌ | ✅ Perfect for agencies and managers |
| Adapted to Rent a Car | ❌ | ❌ | ✅ Fully compatible |
| Automatic legal updates | ❌ | ❌ | ✅ Included at no additional cost |
💬 Real testimonials
💡 “We had been trying alone for months until we discovered this app. Now we do it all in 5 minutes. It has saved us.”
— Sonia R., Rural House in Girona
💡 "Before we were rejected files for nonsense. Now it tells us if something is wrong before sending it. I don't know how we didn't know it before."
— Álvaro M., rent a car in Tenerife
💡 "I have 7 tourist floors. Doing this by hand was crazy. Since I use the platform I can delegate it and sleep peacefully."
— Julia L., accommodation manager
💡 “They helped us from discharge in the system to shipping. 10/10.”
— Jose D., Apartments in Valencia
🧠 Weather reasons to choose us
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we are Specialists in the SES system.. We don't do a thousand things. We do this, and we make it perfect.
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We offer you a solution Legal, secure, adapted and up to date, without relying on you to understand terms such as “base64” or “xsd”.
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We accompany you from the first day, with a service human, close and decisive. No robots, you wait eternal or automatic responses.
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Our platform is designed to Adapt to your volume, from a single accommodation to agencies with dozens of establishments.
🛡️ Legal tranquility, technical support and total control... in one place
With seshospedajes.es you are not only complying with the law. You are freeing up time, reducing errors and working with a professional tool designed for you.
And now what? Circle the circle calmly
You have come this far because you take your business and your legal responsibility seriously. Comply with SES.accommodations It is no longer an option, it is mandatory. But what Yes you can choose It's how you do it:
❌ Deal with slow forms, technical errors and XML files that reject you…
✅ Or delegate it to us, with an easy app and a team that supports you 100%.
🎁 What can you do today?
1. ✅ Register for free at seshospedajes.es
Create your account in less than 2 minutes. From there you can:
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Add your accommodations or vehicles
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Test the interface without obligation
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Upload data from Excel or Precheckin
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Validate and generate your first files
2. 🤝 Request our expert advisor service
Do you want to forget everything?
We take care of:
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Register correctly in SES
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Prepare your documentation
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Set up your account and your users
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Generate and send your communications
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resolve any incident with the Ministry
Just tell us: “I want to delegate”, and we start.
3. 💬 Do you have doubts or want to see a guided demo?
Write us by WhatsApp or email. We show you how the platform works, we solve your questions and help you decide the best option according to your case:
📩 Email: contacto@seshospedajes.es
📱 WhatsApp: +34 600,000,000
🌐 Web: https://seshospedajes.es
🔐 Comply with the law. Earn time. Work quietly.
You already know: Neither the ministry nor the law will adapt to you. But we do.
Because we understand how the system works, because we have gone through all kinds of real cases, and because our mission is for you to focus on what is important: your clients and your business.
🟢 Start free today And discover why we are the recommended number 1 app to manage SES. Accommodations in Spain.





